Shipping policy
Shipping Information
At Teknique, we are committed to getting your gear to you as quickly and efficiently as possible! Whether you're gearing up for your next fight or training session, we understand how important it is to receive your order on time. Below, you'll find all the details about our shipping process, estimated delivery times, and international shipping policies.
1. Processing & Shipping Times
We strive to process and ship all orders as quickly as possible. Here’s what you can expect:
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Processing Time: All orders are processed within 2-3 business days (excluding weekends and holidays).
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Domestic Shipping (U.S.): Once shipped, orders typically arrive within the same week. Delivery times may vary slightly based on your location.
- Shipping Carriers: We use trusted carriers such as USPS, UPS, and FedEx to ensure timely and secure deliveries.
You will receive a confirmation email with tracking information as soon as your order has been shipped.
2. Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the size of your order. Below are estimated delivery times:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping (U.S.) | 2-5 business days |
| Expedited Shipping (U.S.) | 2-4 business days |
| Overnight Shipping (U.S.) | 1-2 business days |
| International Standard | 7-21 business days |
| International Expedited | 5-10 business days |
Please note that delivery times may vary due to unforeseen circumstances such as weather delays, carrier issues, or customs processing for international orders.
3. International Shipping
We are excited to offer international shipping to our global customers! Here’s what you need to know:
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Delivery Time: International orders usually arrive within 7-21 business days, depending on your country and the selected shipping method.
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Customs & Duties: Some international shipments may incur customs duties, taxes, or import fees, which are the customer's responsibility. Please check with your local customs office for details.
- Tracking: All international shipments include tracking information, allowing you to monitor your order's progress.
If you have any concerns about international shipping, feel free to reach out to our team before placing your order!
4. Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor its progress. If you do not receive a tracking number within 3 business days of placing your order, please check your spam folder or contact us for assistance.
5. Lost or Delayed Shipments
We do our best to ensure every package arrives on time, but sometimes delays happen due to factors beyond our control. If your package is significantly delayed or appears lost, please reach out to us at support@getteknique.com, and we’ll work with the shipping carrier to resolve the issue as quickly as possible.