FAQ

Teknique - Frequently Asked Questions (FAQ)

Welcome to the Teknique FAQ page! Teknique is more than just a brand—it's a movement dedicated to combat sports, from boxing and MMA to Muay Thai and kickboxing. We are here to provide top-tier gear, apparel, and accessories designed to help fighters of all levels perform at their best. Below, you'll find answers to some of the most common questions about our products, orders, shipping, and more.

1. General Questions

What is Teknique?
Teknique is a combat sports brand that provides high-performance gear, apparel, and accessories for fighters, athletes, and fitness enthusiasts. Our mission is to support every fighter’s journey with premium-quality equipment and apparel that enhances performance and durability.

Do you only sell boxing gear?
No! While we specialize in boxing equipment, our products cater to all combat sports, including MMA, Muay Thai, and kickboxing. We believe in equipping fighters with the best gear, no matter their discipline.

Who can use Teknique products?
Our products are designed for everyone—from beginners to professional fighters. Whether you’re training, sparring, or competing, we’ve got the gear to support your journey.

2. Orders & Payments

What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, and Google Pay.

Can I cancel or modify my order after placing it?
Orders are processed quickly, so if you need to cancel or modify an order, please contact us at [insert email] within 12 hours of placing your order. After this period, we may not be able to make changes.

Do you offer gift cards?
Yes! Teknique offers digital gift cards that can be used on any product in our store. They make the perfect gift for any combat sports enthusiast!

Can I apply a discount code to my order?
Yes! If you have a valid promo code, you can enter it during checkout to receive a discount.

3. Shipping & Delivery

How long does shipping take?
We process orders within 2-3 business days, and most U.S. orders arrive within the same week. Expedited shipping options are also available at checkout.

Do you ship internationally?
Yes! We offer international shipping to most countries. Delivery times vary by location but typically range from 7-21 business days.

How much does shipping cost?
Shipping costs depend on your location and the shipping method chosen at checkout. International shipping rates may vary.

How can I track my order?
Once your order ships, you’ll receive an email with a tracking number so you can monitor your package’s progress.

What if my package is lost or delayed?
If your package is lost or significantly delayed, please contact us, and we will assist you in locating it or providing a solution.

4. Returns & Exchanges

What is your return policy?
We offer a 14-day return policy for unused, unworn items in their original packaging. Customers are responsible for return shipping costs unless the item is defective or incorrect.

Can I exchange my item for a different size?
Yes! If you need a different size, contact us within 14 days of receiving your order, and we’ll arrange an exchange, subject to availability.

What if my item is damaged or defective?
If you receive a defective or damaged item, please contact us within 48 hours of receiving your order with photos of the issue, and we will make it right.

How do I start a return or exchange?
To initiate a return or exchange, please email us at [insert email] with your order number and reason for return.

5. Product Information

What makes Teknique gear different?
Our gear is designed with premium materials, tested by professional fighters, and built to withstand the toughest training sessions. Whether you're sparring, training, or competing, we provide gear that delivers superior protection and durability.

How do I know which size gloves or apparel to buy?
Check our Size Guide on each product page for detailed sizing charts. If you need further assistance, feel free to reach out to us!

Do you offer custom gear or apparel?
At the moment, we do not offer custom orders, but stay tuned—we’re always working on new ways to improve and expand our product line!

How should I care for my Teknique gear?
To extend the lifespan of your gear, wipe it down after use, avoid excessive moisture, and store it in a cool, dry place.